Contact us
Have a question, need help, or want to collaborate? We're here for you! Choose the contact method that's most convenient for you—we'll respond as quickly as possible.
Our customer service team is available Monday through Friday , 8:00 a.m. to 4:00 p.m. If we can't take your call, we'll call you back as soon as possible.
Have a question about an order, collaboration, or offer? Send us a message at kontakt@twojafirma.pl and we'll respond within 24 business hours .
Contact form
Please provide your contact details and a brief description of the matter we can help with.
Frequently asked questions
How quickly do you respond to service requests?
We typically contact the customer within 1-3 business hours of the request, and complete the service visit within 16-24 hours (depending on the contract).
Do you service coffee machines of other brands than WMF and Aroca?
Yes, in select cases. Contact us and we'll see if we can help.
Do you offer a replacement coffee machine for the duration of the repair?
Yes, we can provide replacement equipment as part of a service or lease agreement.
We offer comprehensive service—from delivery and installation to service and operator training. We will tailor the coffee machine model and contract terms to your business needs.
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure high quality and fair pricing.
How long is the lease agreement?
The standard contract lasts 36 months , with the option to extend or replace the machine at the end of the lease period.
What coffee machines do you offer for lease?
We lease WMF and Aroca coffee machines – professional, reliable equipment for offices, restaurants, and hotels. We select the right model based on the number of users and intended use.
DRT provides professional coffee machines, premium coffees, and self-service solutions for QSRs, gas stations, and retail.
